FAQ

• If you have any concerns about the size or any other aspect of the product, please feel free to reach out to our customer care team at houseofpallikkara@gmail.com or DM us on Instagram - @houseofpallikkara before placing your order. We will respond as soon as we can and be happy to assist you.

• If you receive the wrong size or a damaged product, please let us
  know immediately by providing image proof on the day of receipt
  and we will provide a replacement as soon as possible.

• If the product does not match its description, please contact us at
  houseofpallikkara@gmail.com.

• If the store credit has been issued in place of the refund amount, it
  will be valid for 1 year; it won’t be applicable for use if the time
  lapses.

• It is important to note that while we have made every effort to
  accurately display the colors of the products, variations may occur
  due to monitor/phone display settings.

     ELIGIBILITY

• All products that are on sale are eligible for return against a store credit.

• Damaged/Used products sent without original packaging are not
  eligible for return against store credit. The items can be sent back
  to you at an additional ₹125 shipping cost.

• Items that are not informed for returns within 48 hours/not
  received by us within 5 days, are not eligible for returns.

• All our products are sent after undergoing multiple levels of
  quality checks. In case of quality not meeting your expectation, no
  monetary refund will be given.